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Student Health Insurance

If you are aÌýregistered undergraduate studentÌýtaking 12 or more credit hours or aÌýregistered international studentÌýwith an F-1 or J-1 visa, you are automatically enrolled inÌýUnited Healthcare Student InsuranceÌý±è°ù´Ç²µ°ù²¹³¾.ÌýDomestic graduate studentsÌýmay purchase the student health insurance through United Healthcare StudentResources. To discuss options for purchasing health insurance call (888) 224-4846 or visitÌý.

Medical Services is not contracted to provide services under any other health insurance policy other than the student health insurance. For services that are not covered by student health insurance, Medical Services charges a reasonable fee at the time of visit.Ìý

Full-time undergraduate and international students:

Full-time undergraduate and all international students pay a mandatory student health fee each semester. This provides for full use of the Dickey Health and Wellness Center, which includes health, counseling and wellness services.

Preferred Providers: The Preferred Provider Network for this plan is UnitedHealth Choice Plus.Ìý

Student Health Center Benefits: The student health fee also includes a premium paid for aÌýstudent injury and sickness insurance plan through United HealthCare Student Resources. The policy deductible will be waived and benefitsÌýwill be paid at 100% for covered medical expenses incurred when treatment is rendered at the Student Health Center for the following services: prescription drugs after a $10 copay for generic drugs and aÌý$15 copay for brand name drugs, up to aÌý31-day supply maximum per prescription.Ìý

The policy deductible will be waived and benefits will be paid at 100% for covered medical expenses incurred when treatment is rendered at the Student Health Center for the following services: all other services listed in the Schedule of Benefits after $25 Per Policy Year Student Health Center Deductible.Ìý

Student Health Center Referral Required: This plan includes a Student Health Center Referral Requirement. No benefits will be paid without a referral from the Student Health Center for outpatient treatment received from a provider other than the Student Health Center. Refer to the plan certificate of coverage for details and exceptions.Ìý

There are also conditions that areÌý·¡³Ý°ä³¢±«¶Ù·¡¶ÙÌýby the policy. A list of these exclusions can be found in the full policy atÌý.

It is not advised to drop any existing private insurance policy you have in addition to the school insurance policy. The student policy can be used in conjunction with other insurance policies to provide better coverage with less out-of-pocket costs based on policy guidelines. For detailed information on the student health fee, go toÌýStudent Health Fee FAQ.

Full-time graduate students:

Full-time graduate students have the option of voluntarily purchasing a health insurance policy through UnitedHealthCare Student Resources. This policy may be used at the Dickey Health and Wellness Center for covered benefits. To learn more or to purchase this policy, students should call UnitedHealthCare Student Resources Customer Service atÌý(888) 224-4846.Ìý

A Guide to Using Your Student Insurance

Accessing Your Student Insurance Information:

You can access the following information online or on theÌýsmartphone app:

  • Display and print your ID card
  • Find a network provider
  • Find the closest network pharmacy
  • Check on your claims
  • Review policy coverage

Steps to using online resources:

  1. Go toÌý
  2. If this is your first time using this site, click onÌýCreate My Account Now.
  3. Register a user name and password using your spartans.ut.edu email address (do not use SR ID to register).
  4. Follow links andÌýsearch options to access the information you need

For more information or any questions pertaining to the student health insurance policy or coverage details, please call UnitedHealthCare Student Resources Customer Service atÌý(888) 224-4846Ìýor emailÌýcustomerservice@uhcsr.com.

UnitedHealthCare Student Resources Contact Information:

Website:Ìý
Claims Phone:Ìý(888) 224-4846
Claims Email:Ìýclaims@uhcsr.com
Claims Address:ÌýP.O. Box 809025, Dallas, TX 75380-9025

2024-2025 Student Insurance Plan

Schedule a student medical appointment: (813) 253-6250

Certain types of appointmentsÌýare available only on certain days. Services are provided on an appointment basis, but walk-ins will be evaluated and given appointments or seen immediately based on the urgency of their condition.

Students should use theÌýÌý³Ù´ÇÌýcomplete medical visit forms prior to their appointment. This allows the student to complete forms at their convenience, accurately and in privacy.

Arrive 15 minutes prior to your scheduled appointment time. This allows you to have time to fill out any additional paperwork and will maximize the amount of time you are able to spend with your medical provider. If you arrive at your appointment time more thanÌý5 minutes late, you will be rescheduled for another time.

No-show FeesÌý

To increase appointment slots available, students who cannot make their appointment as scheduled need to call and reschedule. A no-show fee will be charged if you do not cancel/reschedule as indicated below:

  • Counseling Appointments:Ìý$25 fee if not canceled a minimum of 24 hours before appointment time.
  • Any Other Appointments:Ìý$25 fee if not canceled a minimum of two hours before appointment time.

Students can cancel appointments by sending an email toÌýhealthcenter@ut.eduÌýor calling the Health Center at (813) 253-6250.Ìý