The Office of Operations Functions
The Office of Operations provides leadership in the area of institutional resilience through the activities of campus safety, institutional research, bookstore, student care and advocacy, emergency operations and specific coordination of University accreditation.
Our mission is to provide a foundation for University operations by fostering resilience and maintaining a culture of readiness, accuracy, and trust within the institution through collaborating with the ÌÒñ«ÉçÇøampa community, local and national community partners and various other stakeholders.
ÌýThe Clery Compliance Committee is responsible for complying with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act; 20 U.S.C. Section 1092[f], as amended. The Committee is tasked with gathering and verifying Clery Act related data and policies, with the ongoing goal of making Clery compliance truly anÌýinstitutional-wide effort. It is an interdisciplinary team of stakeholders from offices and departments across the University including Operations, Emergency Management, Campus Safety, Student Conduct, Student Care and Advocacy, Title IX and Human Resources.
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The 2024-2025 Members of the Clery Committee are:
- Katie Godwin, Emergency Management Coordinator, Operations
- Kevin Howell, Executive Director of Campus Safety, Operations
- Tim Nelson, Assistant Dean of Students and Director or Student Conduct, Student Affairs
- Taylor Parker, Title IX Coordiantor, Human Resources
- Deb Tritt, Director of Student Care and Advocacy, Operations
- Monnie Wertz, Ph.D., Vice President, Operations
The Registration Task Force brings together representatives from offices crucial to the student registration process. The task force is charged with improving the physical, technical and logistical aspects of the student registration process.
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The 2024-2025 members of the Registration Task Force are:
- Jennifer Alger, Assistant Athletic Director, Academic and Student Services/Senior Woman Administrator, Athletics
- Amy Apicerno, Ed.D., Associate Dean, Academic Services, Associate Provost's Office
- Tracey Potter, Director, IT Operations, Information Technology and Security
- Thomas Pittz, International Programs, International Programs Office
- Shannon Calega, Ed.D., Director, Orientation and Family Engagement, Student Affairs
- Kara Farmer, Assistant Vice President, Information Technology and Security
- Cheri Etling-Paulsen, Ph.D., Associate Dean, Center for Teaching and Learning
- Greg Bowdler, Director, Enrollment Operations and Communications, Enrollment Management
- Jackie Galzerano, Director, Financial Aid
- Art Goon, Assistant Vice President/Executive Director of Graduate and Continuing Studies
- Amy Greene, Senior Associate Director, Housing Administration, Residence Life
- Jeanne Gregory, University Bursar, Bursar's Office
- Sarah Hart, Director, Residence Life
- Lorie Kittendorf, Ph.D., Director of Intercultural Student Life, Diversity, Equity and Inclusion
- Isaiah Jordan, Spartan Card Coordinator, Business Services
- Fernando Nolasco, Coordinator, Graduate Business Programs
- Donald Painter, Senior Director of Academic Success Initiatives, Associate Provost's Office
- Michelle Pelaez, University Registrar, Registrar's Office
- Alisha Miles, Executive Director, Library
- Courtenay Rhodes, General Manager, University Bookstore
- Adam Rice, Assistant Vice President of Budget, Administration and Finance
- Edesa Scarborough, Ph.D., Director, First-Year Experience
- Oma Baliram Singh, Ph.D., Director, Adult and Summer Academic Programs and Distance Learning Support, Graduate and Continuing Studies
- Bea Smith, Ph.D., Senior Director, Academic Support Services, Provost's Office
- Cara Spoto, Director, Business Services
- Mason Weibley, Senior Associate Director, Academic Advising
- Monnie Wertz, Ph.D., Vice President, Operations
- Jimmy Workman, Director, Academic Records and Registration, Registrar's Office
Members ex officio:
- Tammy Loper, Vice President, Information Technology and Security
- Larry Marfise, Director, Athletics
- C. Jay Pendleton, Ph.D., Associate Provost and Dean of Academic Services
The Emergency Operations Team (EOT) represents all ares of the University community who prepare for and respond to any emergency incident, such as a hurricane or interruption of business operations. In all emergency situations, the EOT's highest priority is the safety and security of all University community members. Although protection of campus buildings, facilities and property is an important consideration, the commitment is to first provide for the well-being of our students, faculty and staff.
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The 2024-2025 members of the Emergency Operations Team are:
- Teresa Abi-Nader Dahlberg, Ph.D., President of the University
- Jennifer Alger, Assistant Athletic Director, Academic and Student Services/Senior Woman Administrator, Athletics
- Kerri Allen, Administrative Assistant, Athletics
- Amy Apicerno, Ed.D., Assistant Dean of Academic Services, Associate Provost's Office
- Bill Arnold, Assistant Vice President, Information Security, Information Technology and Security
- Chang Ashby, Operations Manager, Facilities Management
- Brent Benner, Associate Vice President, Enrollment Management
- Jocelyn Boigenzahn, Director, Scarfone Hartley Gallery
- Kayte Branch, Assistant Dean, College of Social Sciences, Mathematics and Education
- Teresa Brown, Circulation Manager, Library
- Andrea Calow, Administrative Assistant, College of Social Sciences, Mathematics and Education
- Eric Cardenas,ÌýAssistant Vice President, Office of Communications and Public Affairs
- Jim Chancellor, Asset Management Inventory Specialist, Information Technology and Security
- Gary Christensen, Assistant Vice President, Enterprise Solutions, Information Technology and Security
- Ryan Cragun, Ph.D., president of the Faculty Senate, Co-Director, Honors Program
- Diana Davila, Administrative Assistant, College of Business
- Jana Davila, Administrative Assistant, College of Natural and Health Sciences
- Shona Dixon, Coordinator of Academic Information and Analysis, Provost's Office
- Sentral Duhart, Administrative Assistant, Diversity, Equity and Inclusion
- Cheri Etling-Paulsen, Ph.D., Associate Dean, Center for Teaching and Learning
- Jeff Fasick, Ph.D.,ÌýAssistant Dean, College of Natural and Health Sciences
- Gina Firth, Assistant Vice President for Wellness, Student Affairs
- Jackie Galzerano, Director, Financial Aid
- Frank Ghannadian, Ph.D., Dean, College of Business
- Katie Godwin, Emergency Operations Coordinator, Operations
- Art Goon, Assistant Vice President/Director, Graduate and Continuing Studies
- Chris Gottlick, Director, Campus Recreation
- Heather Grahek, Associate Director, Residential Facilities Operations
- Paul Greenwood, Ph.D., Dean, College of Natural and Health Sciences
- Jeanne Gregory, Bursar, Bursar's Office
- Rich Griner, Assistant Director, Campus Safety
- Diane Grosso, Administrative Assistant, Administration and Finance
- David Gudelunas, Dean, College of Arts and Letters
- Tim Harding, Assistant Vice President for Career Development and Engagement, Student Affairs
- Sarah Hart, Director, Residence Life
- Tab Haynes, Assistant Shift Supervisor, Campus Safety
- Mike Hendricks, Vice President, Strategic Enrollment Planning
- Kevin Howell, Director, Campus Safety
- Lindsay Huban, Executive Director, Museum
- Angie Jordan, Maintenance Manager, Facilities Management
- Tom Kolbe, Assistant Athletic Director for Athletic Communication, Athletics
- Stephanie Russell Krebs, Ph.D., Vice President, Student Affairs and Strategic Initiatives
- Steve Kucera, Chemical Hygiene & Biological Safety Officer, Environmental Health and Safety
- Kevin Lafferty, Vice President, Administration and Finance
- Kassandra Landry, Administrative Assistant, Library
- Jay Langdoc, Assistant Director, Information Security, Information Technology and Security
- Tammy Loper, Vice President, Information Technology and Security
- Jose Lopez, Assistant Shift Supervisor, Campus Safety
- Larry Marfise, Director, Athletics
- Deb Massicotte, Administrative Assistant, College of Arts and Letters
- Connie McCullough, Director, Counseling Services
- Ian McGinnity, Director, Community Engagement
- Alisha Miles, Executive Director, Library
- Steve Monoc, Midnight Shift Supervisor, Campus Safety
- Tim Nelson, Assistant Dean of Students and Director of Student Conduct, Student Affairs
- Ty Paniss, Day Shift Supervisor, Campus Safety
- Michelle Pelaez, University Registrar, Registrar's Office
- C. Jay Pendleton, Ph.D., Associate Provost and Dean of Academic Services
- Teresa Perez, Executive Assistant to the President and Board Liaison, President's Office
- J. Scot Phillips, Director, Facilities Management
- Sam Ponce, DSL, Associate Director, Campus Safety
- Donna Popovich, Vice President, Human Resources
- Frederick Quichocho, Assistant Shift Supervisor, Campus Safety
- Courtenay Rhodes, General Manager, University Bookstore
- Steve Richarde, Ph.D., Assistant Provost, Academic Affairs
- Walbert Rocha, Center Director, ELS Language Center
- Sonia Romero, Comptroller, Disbursements, Financial Management
- Jenn Scaia, Ed.D., Assistant Vice President for Student Affairs and Dean of Students
- Jamie Schabacker, Assistant Vice President, Administrative Services and Risk Management, Administration and Finance
- Greg Scott, Director, IT Infrastructure, Information Technology and Security
- Phil Shear, Shift Supervisor, Campus Safety
- Geoffrey Shorr, Director, Army ROTC
- Rhonda Smalls, Staff Assistant ll, International Programs Office
- Christopher Smith, Supervisor, Mail Services
- Marty Sorrentino, Energy Manager, Facilities Management
- Cara Spoto, Director, Business Services
- Michael Staczar, Assistant Dean, College of Arts and Letters
- David Stern, Ph.D., Provost and Vice President, Academic Affairs
- Chris Storck, Assistant Shift Supervisor, Campus Safety
- Holley Tankersley, Ph.D., Dean, College of Social Sciences, Mathematics and Education
- Keith Todd, Vice President, Development and University Relations
- Deb Tritt, Director, Student Care and Advocacy
- Amy Truong, Resident District Manager, Dining Services
- Lisa Tumicki, Administrative Assistant, Provost's Office
- Natasha Veltri, Ph.D., Associate Dean, College of Business
- Caroline Walser, Administrative Assistant, Operations
- Monnie Wertz, Ph.D., Vice President, Operations
- Ileana Wilburg, Administrative Assistant, Development and University Relations
- Jack Wise, Maintenance Supervisor, Facilities Management
- Thomas Witherspoon, Chief Diversity Officer, Diversity, Equity and Inclusion
- Jimmy Workman, Director, Academic Records and Registration, Registrar's Office
The Emergency Communications Group (ECG) is a subset of the EOT that manages all methods of communication to the University community and general public regarding emergency situations.
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The 2024-2025 members of the Emergency Communications Group are:
- Eric Cardenas,ÌýAssistant Vice President, Office of Communications and Public Affairs
- Steve Carroll, Assistant Vice President, IT Operations, Information Technology and Security
- Jim Chancellor, Asset Management Inventory Specialist, Information Technology and Security
- Venessa Espinosa, Staff Assistant ll, Campus Safety
- Katie Godwin, Emergency Operations Coordinator, Operations
- Heather Grahek, Associate Director,ÌýResidential Facilities Operations
- Sara Hart, Director, Residence Life
- Kevin Howell, Director, Campus Safety
- Stephanie Russell Krebs, Ph.D., Vice President for Student Affairs
- Jay Langdoc, Assistant Director, Information Security, Information Technology and Security
- Jamie Schabacker, Assistant Vice President of Administrative Services and Risk Management, Administration and Finance
- Cara Spoto, Director, Business Services
- Caroline Walser, Adminsitrative Assistant, Operations
- Monnie Wertz, Ph.D., Vice President, Operations
The Campus Safety Committee was established in 2007 to provide a campus-wide safety and security standing committee comprised of appropriate administrators responsible for various safety and security program components. This committee assumes the responsibility for reviewing and assessing Clery Act compliance on a regular basis as well as other safety-related issues to ensure a comprehensive and thorough updating of materials, programs and reports.
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The 2024-2025 members of the Campus Safety Committee are:
- Amy Apicerno, Ed. D., Assistant Dean of Academic Services, Associate Provost's Office
- Bill Arnold, Assistant Vice President, Information Security, Information Technology and Security
- Jay Barone, Workday Security Analyst, Information Technology and Security
- Brent Benner, Associate Vice President, Enrollment Management
- Eric Cardenas,ÌýAssistant Vice President, Office of Communications and Public Affairs
- Venessa Espinosa, Staff Assistant ll, Campus Safety
- Gina Firth, Assistant Vice President, Wellness
- Katie Godwin, Emergency Operations Coordinator, Operations
- Scott Gossen, Director, Design and Construction
- Chris Gottlick, Director, Campus Recreation
- Richard Griner, Assistant Director, Campus Safety
- Kevin Howell, Director, Campus Safety
- Lorie Kittendorf, Ph.D., Director of Intercultural Student Life, Diversity, Equity and Inclusion
- Stephanie Russell Krebs, Ph.D., Vice President, Student Affairs
- Kevin Lafferty, Vice President, Administration and Finance
- Larry Marfise, Director, Athletics
- Tim Nelson, Assistant Dean of Students and Director of Student Conduct, Student Affairs
- C. Jay Pendleton, Ph.D., Associate Provost and Dean of Academic Services
- Scot Phillips, Director, Facilities Management
- Sam Ponce, Associate Director, Campus Safety
- Kelsey San Antonio, Legal Counsel, Human Resources
- Jenn Scaia, Ed.D., Assistant Vice President for Student Affairs and Dean of Students, Student Affairs
- Jamie Schabaker, Assistant Vice President of Administrative Services and Risk Management, Administration and Finance
- Greg Scott, Director, IT Infrastructure
- Cara Spoto, Director, Business Services
- Keith Todd, Vice President, Development and University Relations
- Deb Tritt, Director, Student Care and Advocacy
- Shelley Wells, Director, Human Resources
- Caroline Walser, Administrative Assistant, Operations
- Monnie Wertz, Ph.D., Vice President, Operations
- Thomas Witherspoon, Ph.D., Chief Diversity Officer; Diversity, Equity and Inclusion, Provost's Office, and Office of Student Affairs
The Night Operations Group identifies and corrects issues to ensure campus security, particularly as they impact the campus on nights and weekends.
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The 2024-2025 members of the Night Operations Group are:
- Venessa Espinosa, Staff Assistant II, Campus Safety
- Katie Godwin, Emergency Operations Coordinator, Operations
- Heather Grahek, Associate Director of Residential Facilities Operations, Residence Life
- Richard Griner, Assistant Director, Campus Safety
- Sarah Hart, Director, Residence Life
- Kevin Howell, Director, Campus Safety
- Angie Jordan, Operations Manager, Facilities Management
- Stephanie Russell Krebs, Ph.D., Vice President for Student Affairs
- Kevin Lafferty, Vice President, Administration and Finance
- Alisha Miles, Executive Director, Library
- Stephen Monoc, Midnight Shift Supervisor, Campus Safety
- Tim Nelson, Assistant Dean of Students and Director of Student Conduct, Offices of Student Conduct and Student Affairs
- Scot Phillips, Director, Facilities Management
- Sam Ponce, Associate Director, Campus Safety
- Jamie Schabaker, Assistant Vice President of Administrative Services and Risk Management, Administration and Finance
- Jenn Scaia, Ed.D., Assistant Vice President for Student Affairs and Dean of Students
- Cara Spoto, Director, Business Services
- Deb Tritt, Director, Student Care and Advocacy
- Caroline Walser, Administrative Assistant, Operations
- Monnie Wertz, Ph.D., Vice President, Operations
